our people

distribution

James, Warehouse Manager | Willenhall DC

How long have you worked at Poundland?

9 Years

How have you progressed?

I started as an agency picker and was then taken on permanently by Poundland as a Warehouse Operative, from there I progressed to a Team Manager after five years. While I was a Team Manager I passed my diploma in Leadership and Management. I was based at Springvale DC at the time but then I was transferred over to Wellmans Road DC and applied for the nights Operations Manager role and was successful. This year I was promoted to Warehouse Manager for Wellmans Road.

What does your role involve?

A bit of everything but includes:


• Driving site performance
• Leading a team
• Resource planning
• Building relationships with our customers
• Putting into place effective ways of working
• Monitoring process and conformance
• Meetings with senior management team driving business agendas and objectives
• Responsible for site health and safety
• Problem solving
• Improving site hygiene standards
• Colleague engagement
• Challenge existing processes with a view to improve

What do you love about working at Poundland?

The diversity and the new challenges we face from day to day. Working here for nine years I have seen the company grow from strength to strength and knowing I’ve been a part of that is great. The guys at Wellmans and the business as a whole are a great bunch and very easy to work with. Having the opportunity to work for Poundland and progress through the ranks is something I will be forever thankful for. The core values of Poundland are what I love the most with many of the values  being what I have always worked to throughout my career.
 

Mike, Warehouse Operative | Springvale DC

How long have you worked at Poundland?

Nearly 3 Years

How have you progressed?

Started working for Poundland just over three years as an agency worker as an FLT driver on the weekend shift. After successfully passing the 12 week review based on performance and attendance I was offered a permanent job at Poundland. In the last 6 months I applied for a In house Warehouse Trainer role to help support the training team at Peak across Wellmans at Springvale Distribution Centre.


After successfully applying for the role and passing the interview selection process, I was then asked to complete an external training qualification ISTAR which meant I was able to train all colleagues on MHE, in which Poundland supported me.

What does your role involve?

My role as an FLT Driver involves working at height of up to 10.8metres and to ensure that stock is in always in the pick face so that pickers are able to select the stock to send to store and keep the operation flowing.


When required I will be asked by the training team to support with training request to help new starters into the business or up skilling Poundland  colleagues on various types of MHE.

What do you love about working at Poundland ?

I enjoy working for Poundland as the team spirit and the colleagues on the weekend shift are great.

Ricky, Operation Manager | Harlow DC

How long have you worked at Poundland?

Since it opened in Hoddesdon coming up to 3 years

How have you progressed?

I stared working in the containers and I was asked to go to Wellmans and Springvale to learn then came back to teach our colleagues how to pick.


When I came back I was asked to tip goods in and supervise Loading container stock
I was asked if I would like to run our night shift when it first started which I did which I found really enjoyable as every night was different.


I then transferred to days again was a big difference to nights as you have goods in to tip and keep control off as well as finishing of loads for stores and tip containers. An Operation Managers job came up and I asked to apply and I got it, I have been an operations manager for 9 months now which I find enjoyable but at times very hard when we are busy and everybody is rushing around to get job done.

What does your role involve?

My role involves being in charge of night shift operations, making sure all my Team Managers are doing their jobs which they do quite well, ensuring  pickers understand our expectations of what we require and are achieving there  targets as well as our reach truck drivers. Loading store loads making sure we try and load to a good exit time for the shift coming in. helping  our colleagues if they are having a hard time, talking to my team managers on a weekly basis to discuss what we did last week and again going through our expectations for them doing performance reviews for managers.

 

What do you love about working at Poundland?

I enjoy working for Poundland as each night is difference from the next, I like the fast pace at which we work I find it a challenge to make sure we are achieving our targets and developing our colleagues to come Managers and supervisors.

customer support centre

Jim, Chief Executive | Willenhall

How long have you worked at Poundland?

8 years

How have you progressed?

I joined the Poundland team as Chief Executive in 2006 from Sainsbury's where I was a member of the Operating Board. It was without doubt my best career move as I found the pace and success of the Poundland retail proposition exhilarating.

What do you love about working at Poundland?

My colleagues work hard to deliver amazing value to over 4.5million customers a week who are seeking top brands and essential everyday products. Our success is driven by a very talented and committed team that make Poundland a great company to work with.
 

Jenn, Resource Advisor | Willenhall

How long have you worked at Poundland?

15 years

How have you progressed?

I started at Poundland in January 1999 as an Assistant Store Manager, and worked in stores all over the North West of England, including Manchester, Bolton and spent most of my time in the Oldham store. I was promoted to a Store Manager in 2003 and in 2007 saw an internal vacancy for a Trainer in the North Area.  I’d always wanted to go into the field of HR so I applied. I have never been so nervous but I got the job. The role changed into recruitment which I love as I firmly believe recruiting the right people is one of the most important jobs we do and I thrive on the challenge.

What do you love about working at Poundland?

I love the pace of the business which is massive in store but also in resourcing as I help support the new store opening programme. I travel all over the country and get to meet lots of people, but I really love building relationships with our existing store managers who are the best! An all round brilliant team! The company has supported me in my own development allowing me to gain qualifications to help support my role.
 

Matt, IT Delivery Manager | Willenhall

How long have you worked at Poundland?

12 Years

How have you progressed?

After completing my degree in 2002 I joined Poundland and worked as part of the IT Help Desk. In 2003 I transitioned to the newly created IT Technical Services Team and helped with the daily running of the IT Infrastructure.


I continued my journey in the Technical Service Team for several years and In 2011 I was promoted to IT Technical Services Manager and became responsible for the entire IT Network and Server Infrastructure. 


In 2013 my progression continued and I got promoted to become the IT Delivery Manager.  This resulted in me not only managing the IT Technical Services Team but also being responsible for the IT Service Desk Team as well.

What does your role involve?

In my role as IT Delivery Manager I am responsible for both the IT Infrastructure as well as the IT Service Desk which means that my days can vary quite a lot. I can be doing anything from working with a partner to design the new network for a new Distribution Centre, to planning the rollout of a new software solution, to holding team meetings to review the plans for an upcoming change to the IT Infrastructure.

What do you love about working at Poundland?

Being a member of the Poundland team has some fantastic benefits. Poundland is truly ‘Alive’ and your feel this being part of the team.  We’re constantly looking for new ideas and ways of improving things but we have our Company Values to ensure that any changes are the right changes for the business. 


You never stand still at Poundland, there is always the next thing to be thinking about…it’s a never ending dynamic ride!  I don’t believe there is another company that could have offered me such a fantastic and unique opportunity.  Over the past 12 years I’ve been involved in expanding the company from 50 Stores to 450 Stores, opening Stores in Scotland, Ireland, and Spain, opening multiple Distribution Centres, and quite literally upgrading and replacing every aspect of the IT Infrastructure!

 

retail

Darren, Regional Manager | North Region

How long have you worked at Poundland?

5 months

How have you progressed?

Having worked across a wide range of sectors from FMCG, Independent C-store sector and also a stint in finance, I was keen to get back in to an industry leading retailer, which has great growth and will give me the stretch and challenge I am looking for to drive my leadership skills to new heights……A big ask, but Poundland was one of my target company’s and I was lucky enough to gain a position with them.

What does your role involve?

I have fully accountability for Operations, Sales, Standards, Service in over 100+ stores covering, 3 countries……Scotland, Northern Ireland and North East England which falls in to the North Region catchment. I manage a large team of people, 8 area managers as direct reports and I am the link between Retail and the CSC to drive retail excellence in our stores.

What do you love about working at Poundland?

That’s easy….PACE! From basic day to day operations, to refits and cap-ex investment, it all happens at a million miles per hour. Very rarely do you a join a company which has a national presence and one which is expanding in to Europe, that an individual can make such a difference in a short space of time. In Poundland that’s exactly what you have and it’s very liberating, engaging and sometimes scary!

 

Poundland also have our Goals and Values which are not just a nice to have, they are delivered day in, day out, right across our business from the Directors, management, colleagues all live by them. It is front of mind in every decision we make in our stores and if that does not fit, then we don’t do it!

 

The people and culture is also very special, again barriers associated with large retail company’s do not exists and everyone in the CSC, Distribution, Buying, Planning etc are all aligned to ensure we make the stores the very best they can be for all our excellent colleagues and of course our customers. In short its one team all focused in the same direction and that’s a receipt which has driven the growth and why the company is so successful! I love it, it’s exactly where most retailers went wrong and just a fantastic, challenging, engaging and fun place to work.

Adnan, Supervisor | Bearwood store

How long have you worked at Poundland?

I started with Poundland in September 2012 and have been with the company for just over 2 years.

How have you progressed?

I applied for the position through a company called Ingeus which handles recruitment for new store openings for Poundland. I went through a three stage interview process before I was given the position of sales assistant at the Bearwood store. I was initially involved in the set - up of the store which was extremely fun challenging and it also gave me the opportunity to get to know my colleagues a bit better before the store opened.


I was in the role of sales assistant for 6 months when I was given the opportunity by my Store Manager to progress to Senior Sales. I was given a lot of help and support from my Store Manager and my colleagues to help me settle in to my new role. Then 1 year in to my role as senior sales I gained experience in all aspects of retail and also gained experience in retail management and I pushed myself to learn everything I needed to progress to the next level. My passion , enthusiasm and drive was recognised by My Store Manager and he put me forward to go on an assessment for senior sales who were ready to progress into an Assistant Manager role. Again I was given a lot of help and support to help me prepare for the assessment. I have recently passed my assessment. 

What does your role involve?

My main duties are to make sure the store targets are being met by driving sales, ensuring we have a varied range on sale maintaining store standards and making sure my colleagues have a friendly and happy working environment and always making sure Poundland values are maintained.

What do you love about working at Poundland?

The fast paced working environment and the variation of the work is the main reason I love working at Poundland. Joining Europe’s largest single priced retailer is probably one of the best career decisions I have made. I also think that without all the help and support I have been given I wouldn't have been able to achieve what I have.

 

Steve, Duty Manager | Cork, Ireland

How long have you worked at Dealz?

1 year

How have you progressed?

I have progressed vastly from my time so far in Dealz. I have learned all about the business and processes within the company. Upon joining Dealz I would have lacked in management experience but having worked in such a busy environment, with a very strong management team, I feel I have now grown to a management level of a very high quality. Everybody in Dealz is always willing to help, so as a new Duty Manager who asked a lot of questions, I couldn’t have asked for a better company to learn my trade.  Dealz are always looking to try develop their staff and management to attain the highest of standards. As a growing company, I know that chances will arise for me to progress up the ladder in this company. I have goals for myself within the company and having spoken with management, I know they will do everything they can to help me achieve these goals.

What does your role involve?

As a Duty Manager, I have many roles. I am currently in charge of sections in the store where I ensure my department heads are fully trained in ordering, merchandising and customer service. We have to ensure that shrinkage levels remain low while maximising profit on a daily basis. I am also in charge of the cash office which involves daily till reports, banking and cash reconciliation. I manage rotas on a daily basis, ensuring that we as a management team stick to our budgets and hit our targets. I communicate on a daily basis with the management team and prioritise tasks needed to be completed in the store. As a duty manager, my role is to delegate these tasks to staff and follow up to ensure completion to the standard required.

What do you love about working at Dealz?

I love the challenge. Every day working with Dealz brings a new challenge. I feel that in any job, if you’re not being challenged to make yourself better in some aspect of your work, you become complacent and errors creep in. I know that with Dealz this will never be the case as there is always room for improvement. I love that the company shares my ambition for growth. I honestly feel, even though I’ve only been with the company a short time, that I can have a long and successful career here. I can see a clear path for personal development and know that the management team will help me achieve this. I love being able to help somebody on a daily basis, whether it be a customer or a staff member. I love that no matter what the question, you can always ask somebody. I love the team atmosphere and the friends I’ve made. I love the work I do and wouldn’t change it for anything.