about us
You have come to the right place if you want to be part of our success story and have a bright future.
It all started in Burton-upon-Trent in 1990 with our first store. We now have over 900 stores and around 18,500 talented colleagues in the UK and the Republic of Ireland, offering each and every one of our seven million wonderful customers every day amazing value.
We offer thousands of quality products in-store with over 1,000 well-known brands. The majority are just £1, but as a multi price retailer, customers can enjoy competitively priced products from fresh, frozen and ambient food to health and beauty, gardening, clothing, and so much more.
Retail Week nominated us as Value Discounter of the Year in 2019, reflecting our team’s relentless focus on offering customers simplicity and amazing value.
In 2011 Dealz was born. The first stores opened in Blanchardstown and Portlaoise in Ireland. We continue to trade and have expanded rapidly in Ireland, Spain and Poland. Customers enjoy our winning formula of great value top brands and our extensive range, including many local products.
Our incredibly popular fashion brand PEP&CO is available in over 500 stores. It offers great value fashion for the whole family. It was nominated in the 2019 Retail Week Awards as Private Label of The Year.
Since July 2020, we have invested £45 million in a transformation programme. This includes new store openings and relocations, store revamps and investment in our distribution network. We are committed to playing our part in rebuilding confidence in ‘bricks and mortar’ retailing. Focusing on three types of stores;
- Destination stores offer the fullest range of products, including food, homeware, health and beauty and clothing
- Core stores offering a wide range of products on high streets customers love
- Convenience stores offer “grab and go” easy shopping
The 2020 acquisition of Fultons, the north of England frozen food retailer, is another key part of our transformation programme, bringing our customers broader ranges and more choice. In 2022, we purchased the online discount retail business, Poundshop.com. The acquisition is another step in the transformation of Poundland and will provide the infrastructure to power a national roll-out of our ecommerce operation.
We have recently opened seven brand new stores, including our large format stores and revamped 55 stores. We are also expanding our fresh range to another 30 stores over the coming months. Our continued success is driven by offering our customers high-quality products at ultra-low prices each and every day.
Values
Our 7 core values are at the heart of our business, regardless of where you work. They guide how we do things as a business and interact with our customers and each other. In short, our values make us who we are.
We Put Customers First
Customers are our business; we always work hard to make them happy. When they and their families’ smile, we smile with them. So go on, give it a go... play your part!
Treat Every Pound/Euro As Your Own
We are passionate about saving money! We keep costs low to create amazing value for our customers. We are savvy investors and spend wisely, making sure that our money works hard and gives a great return, you know what they say, look after the pennies and the pounds look after themselves.
Keep It Simple
Our business operates at pace, so we have to keep things simple. We are always improving what we do and growing without complicating things; we don’t want anything getting in the way of us doing our job. If you can see a better way, then shout about it and make it happen.
Recognise and Celebrate Success
Big stuff certainly counts, we love hearing about record numbers and our new store openings. Tip top displays, great customer service or going that extra mile to support a colleague all deserve celebration. So, let us say it loud and say it proud, well done! Play your part.
Respect Each Other
Respect is like a mirror if you give it, you get it, so always treat people as you want to be treated – communicate, share, lead, involve. We are down to earth with open doors and no politics; it just gets in the way.
Individual Responsibility, Team Delivery
We all work hard to reach our individual goals, but we are one big team, you have great colleagues around you to help and support. Individually we are strong, as a collective we’re unbeatable, achieving the impossible every day. So, remember, ask for help when you need it and pull together, play your part.
Leadership Principles
Here at Poundland, Dealz and PEP&CO, we provide our customers with amazing value every day. And it’s the hard work, commitment and passion of our wonderful people who make it happen.
We firmly believe that it’s our culture that powers our business. There are some core ingredients that make this happen. The first is a clear mission – we have a clear mission – creating amazing value every day. The second ingredient is a set of values – we have a clear set of values to live by that guide us every day, and the final ingredient – is our leadership principles.
As leaders in our business, we need to be the first to demonstrate the things that make us special, to put our people first as we lead them on the journey because we all have something amazing to share.
We’ve identified seven leadership principles to live by, guide us and keep us on course. Here is a short video to introduce our leadership principles.
diversity & inclusivity
Fostering a diverse and inclusive culture is at the heart of everything we do Poundland, Dealz and PEP&CO. Everyone is welcome and is empowered to be the best version of themselves. We respect and appreciate what makes us different and how important it is to belong.
We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, age, and gender. We seek talent and continue to support the development of all our people at every stage of their journey with us.
We create open forums for everyone to listen and learn from other experiences. Our Diversity, Inclusion & Wellbeing (DIW) focus groups enable our people to share their voices and help inform and guide us to create amazing value every day.
Inclusive Highlights
76%
of colleagues from our Poundland, Dealz and PEP&CO functions recommend us as a great place to work
71%
of colleagues believe we have built an inclusive culture
roles
If you are looking for an exciting and rewarding career, you have come to the right place. We can offer roles in our retail business, distribution centres, and customer support centres. Read on to find out more.
retail
We have some amazing career choices available right now. One of them could be yours, just by following our simple four steps how to apply guide. We have vacancies of all shapes and sizes, so there is bound to be something just right for you. We will then support you to become the very best at what you have chosen to do.
distribution centres
The stock doesn’t stay on the shelves long! So, we’re constantly replenishing our stores with all our latest offers and seasonal goodies. Covering the whole of the UK and ROI, we have a warehouse and distribution network the envy of any retailer, huge storage facilities with a full complement of warehouse teams, plus a considerable fleet of HGV’s and skilled drivers. Our current locations are Springvale, Harlow, and Wigan.
customer support centres
Our Customer Support Centres (CSC) supports our front-line teams and our customers, based in the heart of Walsall and Watford. Here you’ll find a full complement of support teams responsible for every aspect of running one of the UK’s favourite retailers. Our new CSC, in Walsall is the latest milestone in our transformation programme, creating a stunning and energy-efficient new home for our colleagues to work from and do what they do best.
reward & recognition
We recognise that a valued rewards package is so much more than just salary and have spent time putting in place relevant and valuable benefits. We also understand that different people value different benefits, so we offer a range of rewards and recognition. And with so many training opportunities and benefits like our bonus schemes (where applicable) and staff discount, there are plenty of reasons to choose a career with Poundland, Dealz and PEP&CO.
As part of our wellbeing programme, we also release benefits and tools that have been specifically developed to support all aspects of our employee’s wellbeing. These benefits are introduced throughout the year.
We want our people to feel great about coming to work and give them every reason to go the extra mile. That’s why we offer all these great benefits.
Loyalty Awards
Loyalty and commitment at Poundland, Dealz and PEP&CO deserve recognition and celebration. On key milestones, we do exactly that by awarding our employees with a very special anniversary reward and an additional day’s holiday!
Colleague Discount
You’ll be entitled to 10% off most in-store purchases, including our amazing PEP&CO clothing range. We also provide additional discount days throughout the year!
Colleague Discount Portal — My Staff Shop
My Staff Shop provides you with access to exclusive benefits, free advice and savings - providing great discounts from thousands of the UK's largest retailers & service providers
Life Assurance
Although we hope that this is something you will never have to worry about, we offer life assurance that could be paid to your spouse, partner or immediate family from the day you join us
Family Friendly
We believe it’s important that we support you and your family; we offer maternity leave, paternity leave, shared parental leave to support your journey. In addition, we also provide 12 week’s enhanced maternity and adoption pay to support your journey to parenthood
Pension
A pension savings account is automatically set up for all eligible colleagues to support our colleagues in saving for the future. Eligibility will be based on age and earnings, and those joining the scheme will start making regular contributions to their savings as well as receiving a regular contribution from us
Agile Working
Where possible, we aim to provide colleagues with the flexibility to get a good balance between their home life and work
Employee Assistance Programme
Talking about a difficult situation can make all the difference. In partnership with leading EAP specialist providers, we can offer our colleagues free and confidential access to a 24/7 counselling and information support service for personal or work-related matters
Apprenticeships
We have been offering apprenticeships since 2017, and over 500 of our people have benefited from our work-based programme. It’s a great way to get hands-on experience while achieving a nationally recognised qualification. Whether you want to work in Retail, a Distribution Centre, in PEP&CO, or our Customer Support Centre, we can help.
Retail:
Drop into a Poundland store, and you will see our amazing team at work helping customers. Our people know what needs to be done, and they just get on and do it. It’s simple, really, but it does take lots of drive. If you think you’ve got what it takes, our Poundland Apprenticeship Programmes won’t just give you a great start to a valuable career; it will put you on the right road to success. And combine hard work, ambition and an ability to apply yourself to any challenge. You could make it all the way to Store Management.
We currently offer seven apprenticeships standards within our “Stars of the future” programme. We are very proud to support our colleagues on apprenticeship programmes ranging from Retailer level 2 to Senior Leader (MBA) L7 degree.
Apprenticeships:
Customer Support Centre
We know apprenticeships are a fantastic way to learn. And what’s even better is that you can fit them around your day job. Supported by an online community and dedicated trainer or coach, you can receive nationally recognised qualifications that stay with you for life and learn new technical skills, build your knowledge, and put everything into practice. And there are plenty of options available too, which means you can find one that suits you and your role.
We currently offer 35 apprenticeships standards within our “Stars of the future” programme. We are very proud to support our colleagues on apprenticeship programmes in all areas of our support functions.
Poundland Foundation
We have raised millions of pounds through charity partnerships to do what we can for neighbourhoods and communities that need a helping hand. Since Poundland was founded in 1990, together with our customers, we have ambitions to transform communities and change lives across the UK.
The Poundland Foundation brings together all of Poundland’s charitable activities, including generous donations from customers, inspirational fundraising by colleagues, and support from suppliers.
We have a long-term partnership with children’s charities Make A Wish UK and Ireland, Tommy’s and Whizz Kidz, and our own community grant programme, Kits 4 Kids, which encourages children to get active by providing funds for new kits. We are proud of our track record of making a real difference in people’s lives.
Since 2017 we’ve raised over £5 million and supported over 17,000 children and their families and
Awarded 150 grants to grassroots sports clubs across the UK
Helped Make a Wish UK to deliver 667 wishes, helping to light up the darkness for critically ill children
Enabled Tommy’s to support 15,957 families through their Clinics to keep their babies safe
Provided Whizz Kidz with 490 life-changing wheelchairs and mobility equipment for young disabled people.
Dealz has a highly successful partnership with Make A Wish Ireland. Over the last ten years, our amazing colleagues and customers have raised over €670,000 to grant wishes to children across Ireland living with severe and life-threatening illnesses
we’ve a career near you
Joining Poundland, Dealz and PEP&CO will give you so much choice. There’s a huge variety of roles, and we are confident one will be just right for you. From our retail stores across the UK and Ireland to our support centre and distribution centres, we know it’s our people who make the difference. Each and every one of our colleagues is passionate about Poundland, Dealz and PEP&CO and delivering amazing value to our customers. We’ll support you in every way we can to build your career progression plan and create amazing opportunities for yourself, our customers and our business.
Seven Great Reasons Why You Should Join Us
We are a highly successful company looking for people just like you.
Our success has guaranteed a great choice of careers to kick start your next role with us.
We are investing enormous sums of money in our business to benefit our customers and our people.
Our 7 core values guide the way we do business and how we treat each other. They provide the framework for the culture our people thrive in along with our 7 Leadership Principles.
We thrive on the diversity of our people; we are inclusive, and we strive to improve the wellbeing of everyone who works at Poundland, Dealz and PEP&CO.
We are passionate about our people being the very best they can. We offer on the job apprentice schemes and career development pathways, through one-to-one training, coaching and mentoring.
Environmental sustainability is at the top of our agenda. For us, it’s all about running our business in a way that is respectful to the natural world we all benefit from and enjoy.
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how to apply
Once you have looked through this website and decided that we are the right company for your next career move, simply search for roles you are interested in and apply
If your application is successful, we will get in touch and invite you to a short telephone or video interview. After that, we’ll get back to you within two days to discuss the next steps
We’ll invite you to a interview. If you’ve applied for a management role, we may ask you to complete an assessment that may include presentations, practical exercises relating to the job and some competency tasks. We’ll be in touch quickly to let you know how you got on
This is the best bit! It means you’ve shown us all the great qualities needed for the job you applied for! All that happens now is that we’ll arrange your offer and induction and look forward to welcoming you into the #proudland team
To help applicants, we’ve created a Job Applicant Toolkit – providing support on creating an amazing CV or preparing for an interview, so download the guide today!
wellbeing
Our approach has always been to raise awareness, inspire and motivate colleagues to look after their wellbeing. We work with several partners who help shape our programme and provide expertise. The propositions have essential core services such as Occupational Health, Employee Assistance Programme, online learning and support resources.
Our overall aim is to create a leading workplace health programme that every colleague can access, empowering them to prioritise their own wellbeing.
mental health
- using great interventions and resources that colleagues and managers are encouraged to use;
- creating a supportive workplace experience; and
- making sure we are equipped to respond effectively when a colleague needs support
- Since 2020, to help support our colleagues further during the pandemic, colleagues were given free access to the Retail Trust platform to support their wellbeing. These tools encourage colleagues to take more mindful moments for themselves and their teams
putting the passion into fashion
PEP&CO is one of the fastest-growing fashion and retail brands. Having opened our first stores in 2015, we now have over 500 shop in shop departments within our Poundland, Dealz and PEP&CO stores.
Our offices in Watford is where great ideas are born! We have a vibrant team specialising in our business’s clothing area, assuring that all our products are on point and on-trend. Our passionate and dynamic team strive to provide our customers; with the best service, best fashion and best prices, working closely with our colleagues in-store.
Working at our offices in Watford is an exciting chance to be part of a fast-paced business that values individual ideas and encourages everyone to get stuck in and work together to make PEP&CO a success. Why not join our highly motivated, talented and successful team?
Learning & Development
So, you want to join us? Great choice!
We believe our amazing colleagues are the single most important factor to make us so special in our customer’s eyes. You won’t be surprised to know we’re totally committed to helping you be the best version of yourself!
We are dedicated to developing our people and helping them to get on. If you choose to build your career with us, we have structured career pathways and talent development programmes to help you achieve your goals. If you just want to be amazing at what you do, don’t worry; we can also help with that. We’ve got something for everyone; whether it be learning with a recognised or professional qualification through our extensive apprenticeships. Or practical job-based training, digital on-demand learning, leadership development, bite-sized learning or being coached by a more experienced colleague. We will do all we can to support you to fulfil your personal and professional potential, and that’s a promise!
Apprenticeships: Distribution
Apprenticeships aren’t just a valuable route for school, college or university leavers; they can also be the opportunity you are looking for to change your career, pursue a passion or revive missed employment opportunities. An apprenticeship is a journey towards becoming a specialist in a role you are passionate about. Poundland currently has apprentices working across our business at various professional career stages.
Sometimes it can take longer than expected to find the right career, but it’s never too late. Whether you’re looking to change your career, are looking to use the opportunity to retrain, or perhaps returning to employment after a career break.
We currently offer eight apprenticeships standards within our “Career in Logistics” programme. We are very proud to support our colleagues on apprenticeship programmes ranging from Warehouse Operative or LGV Driver level 2 to Supply Chain Leadership L6 degree.
Sustainability
You may be wondering what we mean by environmental sustainability. For us, it’s all about running our business in a way that is respectful to the natural world we all benefit from and enjoy. We have several stretching Sustainability Goals over the next few years;
Lower The Environmental Impact Of Our Fashion Brands
Halve Our Carbon Footprint
Ensure No Unsold Food Goes To Waste
Reduce The Environmental Impact Of Energy And Refrigeration
Reduce The Impact Of Commuting And Business Travel
Make All Our Consumer Packaging Reusable Or Recyclable
Send Zero Waste To Landfill
Eliminate Air Freight
All Plastic Bags Will Have A Minimum Of 50% Recycled Content
Make Our Distribution Fleet More Environmentally Friendly
We have currently set ourselves measurable goals in our sustainability strategy. We will lower our carbon footprint and become a more environmentally friendly company and support our customers to be greener through these goals. We care about our planet and making sustainability affordable for all our customers.
Testimonials
Alan Smallman
Head of Property, Sustainability & Procurement
Leanne Slater
People Business Partner (Logistics)
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I started in 2008 when Poundland was considerably smaller than it is now. The business has continued to operate a fun and friendly culture that has presented several opportunities for me. Especially given that I started with this business as a temporary worker and have worked my way up to the role of People Manager within the Distribution team, where I am still learning and being given development opportunities. We work together as a team to use each other’s skills to achieve the same as any other business, and I think we do it well. I would and have recommended this business to many of my now colleagues as I feel the environment we work in allows you to learn and develop in a fast-paced, growing business.
"Cara McMenamy
Area Manager
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I joined Poundland in 2010 as a Store Manager Designate in anticipation of new stores opening in Northern Ireland. I enjoyed managing various stores across the Belfast Area. I was then promoted to the Field position of Visual Merchandising Coach. I have recently graduated from the Aspire Academy and been appointed to the position of Area Manager covering the Belfast Area. During this time, I have married and have two beautiful boys.
"Mandy Fitzpatrick
Head of Profit Protection and Safety
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I joined the Poundland family in January 2017, and I’ve never looked back. My journey started with our Recruitment team, who were so friendly and encouraged me every step of the way. From my first contact, I had found my new ‘home’ with Poundland. In my time with Poundland, I have been lucky to hold several roles, starting with Regional Manager for the South of the country. As Head of Profit Protection and Risk, I’m based in the Customer Service Centre. This is entirely different from my previous experience. Still, I have developed a new skill set in a completely different field with the belief shown in me and the support I received. I love my role for its variety, supporting, challenging and driving the stores to achieve their shrink targets and profitability. Poundland is a great place to work. It is fast-paced, challenging but ultimately, lots of fun. You always feel part of the family at Poundland, and the opportunities for development and career progression are excellent.
"Richard Morton
REx Coach
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I started my Poundland career in 2000 as a Christmas temp. My 21-year journey has taken me through various roles in the business. I was promoted to Supervisor, Assistant Manager and then to Store Manager, where I have successfully led numerous stores over the last 15 years. Over the last 18 months, I have been instrumental in the roll-out of our businesses Diamond programme as an ICE coach. I have supported the business in getting over the milestone of more than 200 Diamond inserts. More recently, I have become a REx Coach helping our Stores and Customers.
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I love working for Poundland as it’s a down to earth organisation with good values and a great team of people that care about the business. Everyone gets a voice, and you are given a good level of autonomy and encouragement to do your job. My team and I have made many changes to help us deliver a better output, and our business has supported our ideas and expertise along the way. I’d recommend Poundland as a good place to work if you are looking for a challenge and being part of a team that works hard and works together.
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